Refund & Cancellation Policy
Last Updated: June 2026
At Aqua Aura Healing, each appointment is reserved exclusively for you. To honor both your time and mine, the following booking and cancellation policy applies.
Booking Policy
All appointments must be booked at least 48 hours in advance.
A nonrefundable deposit is required to reserve your appointment. Your appointment is not confirmed until the deposit has been received.
The deposit will be applied toward the total cost of your session.
Remaining Balance
The remaining balance is due at the time of your appointment unless otherwise agreed upon in writing.
Rescheduling
Appointments may be rescheduled with at least 24 hours' notice. Your nonrefundable deposit may be transferred one time to a new appointment scheduled within 30 days of the original appointment.
Rescheduling requests made less than 24 hours before your appointment will not be accepted, and the deposit will be forfeited.
Cancellations
All deposits are nonrefundable.
If you cancel your appointment, your deposit will not be refunded. If you have already paid more than the required deposit, any amount paid beyond the deposit will be refunded.
No-Shows
Clients who fail to attend their scheduled appointment without notice will forfeit their nonrefundable deposit. A new deposit is required to book any future appointments.
Late Arrivals
Please arrive on time. Late arrivals may result in a shortened session to avoid impacting other scheduled appointments. The full session fee will still apply.
Practitioner Cancellations
If Aqua Aura Healing must cancel your appointment due to unforeseen circumstances, you may choose to transfer your deposit to a new appointment or receive a full refund of your deposit.
Policy Agreement
By booking an appointment with Aqua Aura Healing, you acknowledge that you have read, understood, and agree to this Booking and Refund Policy.
